How We Protect Your Information
Effective Date: May 9, 2025 | Last Updated: May 9, 2025
Welcome to The Royal Palace Akron (“The Royal Palace,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, www.royalpalaceakron.com (the “Site”), and when you engage with our services including ticket purchases, event consultations, and other related services.
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described here in, please refrain from using the Site.
Information We Collect
We collect both personally identifiable and non-personally identifiable information in the course of providing our services.
Personal Information
You may provide personal information when you:
- • Purchase event tickets
- • Submit an event consultation request
- • Contact us via the website
- • Sign up for newsletters or updates
The personal data we may collect includes:
- • Full name
- • Email address
- • Phone number
- • Billing address
- • Payment information (processed via Stripe)
- • Event details and preferences
- • Any additional information voluntarily submitted through forms
Automatically Collected Information
When you access the Site, we may automatically collect certain technical data, including:
- • IP address
- • Browser type and version
- • Operating system
- • Device information
- • Pages visited, time spent on the Site, and referring URLs
- • Cookies and tracking technologies
You can manage your cookie preferences in your browser settings.
How We Use Your Information
We use the information we collect to:
- • Process ticket sales and payments
- • Provide event consultation and planning services
- • Respond to inquiries and customer support requests
- • Communicate with you regarding events, promotions, or service updates (with your consent)
- • Improve website performance, security, and user experience
- • Fulfill legal and contractual obligations
4. Payment Processing
All online payments are processed securely through Stripe, a third-party payment processor. We do not store or have access to your complete credit or debit card details. Learn more about Stripe’s privacy practices →
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: